Privacy Policy

1. Introduction

Hidden Profits Group ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our business process automation services.

2. Information We Collect

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our automation services
• Process payments and manage accounts
• Communicate with you about services and updates
• Analyze and optimize business processes
• Comply with legal obligations
• Protect against fraud and security threats

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in our operations
• Legal Requirements: When required by law or legal process
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent
• Protection: To protect our rights, property, or safety

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of sensitive data
• Access controls and authentication
• Regular security assessments
• Secure data storage and transmission
• Employee training on data protection

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with Canadian legal obligations and retention requirements
• Resolve disputes
• Enforce our agreements

Client communications and contact information are retained according to Canadian legal requirements. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your information
• Restriction of processing
• Data portability
• Objection to certain processing

To exercise these rights, contact us at privacy@hiddenprofitsgroup.com.

8. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic
• Improve user experience
• Provide personalized content

You can control cookies through your browser settings, though this may affect functionality.

9. Third-Party Services

Our automation services integrate with numerous third-party platforms including workflow automation tools (Make, n8n, Zapier), CRM systems (Salesforce, HubSpot, Pipedrive), Google Workspace, Microsoft 365, communication platforms (Slack, Teams), and many other business applications. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.

10. International Data Transfers

If you are located outside Canada, please note that we may transfer your information to Canada and other countries. We ensure appropriate safeguards are in place for such transfers in accordance with Canadian privacy laws.

11. Children's Privacy

Our services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

12. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination

13. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date.

14. Contact Information

For questions about this Privacy Policy or our privacy practices, contact us at: